CRM Consultant

Kategoria: Liiketoiminnan konsultointi, strategia ja digitalisaatio
City: Helsinki, Uusimaa, Suomi
Position ID: J0719-0823
Työsuhteen muoto: Kokoaikainen

Position Description

CGI is a global IT and business process services provider delivering high-quality business consulting, systems integration and outsourcing services. With over 77,000 professionals in 40 countries, CGI has an industry-leading track record of on-time, on-budget projects, aligning our teams with clients’ business strategies to achieve top-to-bottom line results. Read more at our webpage

We are seeking for a Microsoft Dynamics CRM / Dynamics 365 specialist for Kolibri customer data system projects.
What Kolibri is? Kolibri is a customer data system used by Energy and Utilities companies to manage their customer data, contracts, meter data and invoicing. It is enhanced by Microsoft Dynamics 365 Sales and Customer Engagement Modules to better manage customers, facilitate marketing campaigns and drive sales. We also have Kolibri Online which is a web-based application used by consumers to manage their contracts, view consumption metrics and procure new services.

D365 CRM - solution is a strategic part of Kolibri’s overall solution and covers customer Engagement Plan, Sales and Marketing processes.

Your key responsibilities will include:
- Analyzing client requirements and performing FIT / GAP analysis
- CRM configurations
- Feature testing
- End-to-end process testing

The candidate will be expected to work in Finnish and English languages. Key attributes for the role include, but not limited to:

- Good consulting skills
- Excellent communication skills
- Ability to work in projects delivered using agile methodologies.

How can I apply?

Great, we´d love to hear from you! And in case there is still something you wonder about the role, give hiring manager Kalevi Evans a call at +358 10 3023901.

If you are ready to apply, go to our careers website at by clicking on the I´m interested -button at the bottom of the page. We will be reviewing applications until 31.12., but please do not wait until the last day since we will be interviewing candidates as we go and proceed with the most suitable candidates already during the application period.

You can also find us on




  • CRM Capability Delivery
  • MS Dynamics CRM
  • MS Dynamics ERP
  • Microsoft Azure
  • MS Dynamics ERP

What you can expect from us

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at

No unsolicited agency referrals please.

CGI is an equal opportunity employer.